Helping agencies survive and thrive in tough times.
33:8 Getting better support Paid Members Public
A product or service is more often than not measured by the quality of support provided. The reputation of a company can be its downfall should it provide poor after care. Yet I think there are ways that we can improve the support we get from the products that are
33:7 The COVID economy Paid Members Public
We are surrounded by negative messaging on the news and in social media. Global economies are being massively impacted by the pandemic, and as business owners, we may be feeling worried and concerned. I invited Nev Harris onto the show to share with us lessons we can learn from past economic crises.
33:6 Productive online meetings Paid Members Public
Over the last few years, as someone who has found travelling to meetings a mental struggle, I found that meeting through the internet still had its challenges. If you are getting “zoomed out”, then this is the episode for you.
33:5 Managing your personal finances Paid Members Public
During these uncertain times, income may be much reduced. I share how to manage your personal finances, make savings and enable your money to go further. We approach this both as a business owner and as an employee.
33:4 Ideas for pivoting your agency Paid Members Public
No business has been untouched by the global pandemic of 2020. Some agency owners recognise a need in their business to pivot so they can add value to their customers, and weather these uncertain times.
33:3 The future of web design Paid Members Public
The world has changed within days, and you may be concerned about your business and the future of our industry. In this episode, I share with you how we are best positioned to help build the new digital community of tomorrow.
33:2 Surviving a recession Paid Members Public
What can an agency do to survive and thrive during difficult times? In this episode I share lessons we learned from 2008, as well as a range of practical steps you can take to strengthen your business.
33:1 Planning your agency social media strategy Paid Members Public
Being intentional with social media allows you to build your brand. You can build trust and generate valuable leads for your agency.