Podcast
42:5 Support during the holidays
Worry about being interrupted during the holidays? Will your clients be at the back of your mind when you are trying to take some down time? In this episode, we hear how our agencies manage client support during the holidays. They share their processes for setting client expectations, communicating the…
42:4 Ghosts of holidays past
How do you avoid a ruined holiday when something goes wrong? In this episode, we comfort our agencies as they share ghosts from Christmas and holidays past. Sometimes it’s great for us to be able to hear those horror stories that others have been through in order to help protect…
42:3 Giving gifts to your clients
How should you show your appreciation to your clients this season? Our agencies share their ideas, experiences and one crazy idea we do NOT recommend. (Cough… looking at you Travis). Learn why, what, when and how you can give gifts to your clients. Let us know in the comments why…
42:2 Giving gifts to your team
Wondering what sort of gift to give your team this holiday season? I spoke with our agency owners to discover how they handle the art of gift giving. Enjoy a plethora of unique ways you can bless your team throughout the year. We explore the gift of time, shared experiences,…
42:1 Agencies and the holiday season
Celebrating the holidays and ensuring we honour our teams and supporting our clients can be a challenge. This season, we are interviewing agency owners from around the world, asking them key questions. How do they celebrate the holiday season? Do they give gifts to their team or their clients? Do…
41:7 Unlocking your potential
In this episode, we catch up with Imogen Allen. She takes us on her journey of discovery as she learns more about herself and unlocks her own potential. Her business takes an unexpected shift, she recognises the value she can bring in helping others unlock their identity and the story…
41:6 Beating writer’s block
Do you stare at your screen overthinking the copy you need to create? Frustrated that you didn’t write the perfect content first time? Struggle creating the content for your website? Chances are, many of your clients are facing the same struggle. What if you could beat writers block and support…
41:5 Why you need to stop selling websites
With the cost of entry dropping so rapidly for web design and development, how does an agency stand out when trying to generate new leads? According to Beth Livingston, they need to stop selling websites and start selling solutions to problems! In this episode, Beth unpacks the benefits of building…
41:4 Reading the reviews
Since 2015, many of you have left reviews that have helped spur me on and have helped change the direction of this podcast. In this week’s episode, I read just some of your reviews which had a massive impact on me and share some of the background stories as to…
41:3 It’s not the tool, it’s the talent!
Meet Marie-Louise from the local networking scene here in Northamptonshire. Over years of networking, Marie-Louise noticed that those who were very specific about what they did and who they did it for were far more interesting and memorable. Backed by 16 years in design, branding, and her Design Degree, Marie-Louise…
41:2 Why I quit my agency
Angled Crown launched in early 2013 and was my passion for many years. Yet at the end of 2020, I began to close things down. I’d fallen out of love with what I was doing and it was draining me, physically, mentally and financially. As the host of a show…
41:1 Hosting online events for clients
Hosting a virtual summit for your client is an excellent way to help your client generate leads and build authority. This week, Jan Koch is our guest host as he shares five common mistakes agencies make when hosting summits for their clients. To learn more about summits, get guidance on…
40:7 Nothing lasts forever
“When one door closes, another window opens.” In this episode, we meet with Paul Lacey who made the difficult choice of closing down his agency. Having realised that keeping their agency going was not for them, Paul and his business partner agreed to part ways and are embarking on their…
40:6 How Design Box make clients happy
Last week, Nicole shared an awesome experience she had with Design Box during her rebrand. What was it about her experience that we can replicate in our businesses? We ask Tom that very question and he delivers! He explains the process he would take us through and highlights key areas…
40:5 Rebrand – A client’s experience
Over the last few years, Nicole has been refining her audience and building an awesome business providing support to agency owners. Having originally served many niches, she realised her existing brand did not reflect who she was any more, nor did it necessarily attract those she wanted to serve. She…
40:4 Care plans are not optional
Have you been underestimating the value of support contracts? This week, Dave shares how his care plans helped support his business through Covid. He discusses the initial impact Covid had on his mindset, how his care plans provided a recurring income and how he’s been able to add immense value…
40:3 Trapped in the business
I was trapped in my agency and utterly hated it. Several experiences became the catalyst for change. In this episode., I’d like to start a bit of a raw conversation and find out how you are doing. I’ll share a couple of experiences as an agency owner and how tough…
40:2 Life is precious
In a break from the scheduled podcast and for personal reasons I’d like to share a few thoughts. Life is so precious. We spend much of it working hard and long hours. This impacts our mental health and our relationships deeply. Add lockdown to the mix and those who were…
40:1 Getting past the gatekeeper
The battle of the gatekeeper is often the most fought by agency owners. When trying to connect with small to medium enterprises, you will often be greeted by an overzealous assistants or team members who tend to be super protective of their managers time and will often become the blocker…
39:6 How to start a podcast – Monetising
On todays show we wrap our series with how to monetise your new podcast. These are all methods that we’ve applied to our podcast in the past and whilst there are many others, we like to teach what we know, not theory! We will look at: If you are joining…