34:7 Website discovery framework
Avoiding misunderstandings and ensuring you get everything down during the discovery process can be a nightmare! To help facilitate productive discovery sessions, we developed a framework that we’ve used on countless projects to ensure we capture as much as possible without missing the important elements.
The framework structure:
- Define terms
- Establish users
- List all possible journeys
- Match journeys to users and systems
- List out actions for each journey
- Match users to actions
- Group journeys into phases
- Produce document
- Agree schedule
The Database
Since the launch of this episode we’ve received countless questions and requests for help. We’ve therefore updated our framework, developed a course and launched the “Project Discovery Blueprint“.
Supporting episode
In episode 245 Andre Gagnon interviewed me on our process for making writing discovery documentation fun using our “story technique”.
https://trailblazer.fm/the-fun-way-to-build-a-website-specification-document/
