Avoiding misunderstandings and ensuring you get everything down during the discovery process can be a nightmare! To help facilitate productive discovery sessions, we developed a framework that we’ve used on countless projects to ensure we capture as much as possible without missing the important elements.
Lee Matthew Jackson
The framework structure:
- Define terms
- Establish users
- List all possible journeys
- Match journeys to users and systems
- List out actions for each journey
- Match users to actions
- Group journeys into phases
- Produce document
- Agree schedule
Since the launch of this episode we’ve received countless questions and requests for help. We’ve therefore updated our framework, developed a course and launched the “Project Discovery Blueprint“.
We have a free workbook you can download. Use the form below or learn more by clicking here.
In episode 245 Andre Gagnon interviewed me on our process for making writing discovery documentation fun using our “story technique”.
Listen below or click here for full show notes.