92 - Make More Sales With WooCommerce

Lee Matthew Jackson

September 7, 2017

Upsell offers can be a powerful tool, and need not be intrusive and can be beneficial to customers. Chris Mason left a high paying corporate job to focus on his consulting business where he helps Woocommerce store owners make more sales.

The Upsell Checklist:

Link: https://woocurve.com/

Connect with Chris:

Email: [email protected]

Website: woocurve.com

Facebook – Direct: https://www.facebook.com/cmasonjar

Transcript

Note: This transcript was auto generated then some poor soul sat and listened to it, and followed through correcting any mistakes they spotted. Please however expect human error and shout if you spot an issue. Email: lee [fancy curly symbol] trailblazer.fm.

Verbatim text

Lee:
Welcome to the WP Innovator Podcast, the podcast for web designers and design agencies, exploring the world of WordPress and online business. And now your host, Lee Jackson.
Lee:
Hi, and welcome to episode number 92 of the WP Innovator Podcast. This is your host, Lee. On today’s show, we’re going to be talking with Chris Mason from WooCurve. I don’t know how you say it. Probably just WooCurve. Woo. Anyway, he’s a great guy and we’re talking about one product that he has, but also his experiences with WooCommerce and upselling. So no horrible scam stuff here, but good, honest advice on helping people upsell with their e-commerce shopping carts. Great advice.
Even if you don’t have your own shopping cart, it’s worth listening to this because you will learn what you can provide for your clients. If you’re not a member of the Facebook group, then head on over to WPInnovator.com/group. Sit back, relax, enjoy the show. And please remember to keep your arms and legs in the vehicle at all times.
Lee:
Good afternoon. Good afternoon. Good evening and good night or even good morning. You are joining a conversation with me, Lee Jackson and Mr. Chris Mason. Chris, how are you this fine afternoon?
Chris:
I’m doing great, Lee. Thank you. Good afternoon for you. You sound like you have an American accent.
Lee:
Yes, indeed. I do. Yeah. Nashville, Tennessee. Nashville, Tennessee. The home of country music.
Chris:
Yeah. Grand Ole Opry, Ryman. It’s yeah, absolutely.
Lee:
And I assume you have dothed your cowboy hat and just switched off the country music just before this podcast.
Chris:
I did. Yeah. My boots are sitting next to my desk here.
Lee:
Oh my goodness. That would be so cool. I would love that. I grew up listening to country music, man. I mean, I’m British, but my family have always listened to country music. But kind of with a twist. I mean, have you heard of Stephen Curtis Chapman?
Chris:
Oh, sure. Yeah, cool. So he’s the Christian space. Religious, spiritual. Yeah, Christian space.
Lee:
So one of the first songs I ever learned was saddle up your horses. We got a trail to please through the wild blue yonder of God’s amazing grace. Sorry. There you go. There’s a bit of history for you guys. He’s still going as well. Would you believe it?
Chris:
He is. So this is a little bit of a tangent, but his son has like a really cool band that’s called Colony House. I don’t know why I’m giving him a plug, but I think they make awesome music. Not religious at all. And if that matters to anybody. But anyway.
Lee:
Yeah, music, music. I mean, just the fact that I remembered, that’s quite cool. So all right. So we’re just showing our geeky side. So you, this is like, this is your life now, isn’t it? You are from WooCurve. And I believe you specialize in helping people with WooCommerce get sales. You’ve got a very, very confident title on your website right now. It says, do you want more WooCommerce sales in less than 24 hours? That sounds insane. So I’m looking forward to unpicking your brain. But before we do that, mate, would you like to just give us a bit of an introduction as to who you are, a bit of background, favorite color, life in general? Let’s get to know you.
Chris:
Yeah, absolutely. So yeah, I live in Nashville, Tennessee. I’ve got two little kids and my wife and a little white fluffy dog named Hank. And so my background is I was in corporate America for several years doing different types of marketing jobs and decided to venture out on my own.
And I built a business on the side doing consulting work. And there was a little bit of a journey to get to that because I didn’t want to do consulting work. So I tried a lot of failed businesses. But then long story short, I ended up building up enough of a revenue runway, so to speak, to leave. And then I teamed up with a developer and found a need in the WooCommerce market.
And so we launched WooCurve and our flagship product, that OneClick upsells, back in November and have just been building that every month trying to, like everybody else, you know, find the right people, help them out and deliver value through our products.
Lee:
So what was life in the corporate world for you before you pivoted?
Chris:
Well, I mean, it was very, so I had the last little bit, like the last four years, I had taken, I got this job offer as high paying and I took it because I was interested in the challenge.
I guess for me, it was very monotonous. And, you know, it wasn’t hard. So if all I wanted to do was make a lot of money and not do a lot of work, like it wasn’t a bad gig, you know, to be perfectly honest with you.
But I just, I woke up, the further I went, I just, I dreaded going in and I have nothing against like people having jobs. I’m not one who says everybody has to start their own business. But, you know, for me, I knew that I needed to do something different.
So it was really like a quality of life. Like I just, I really dreaded going into work and I didn’t want to just go.
What I wanted was more control of my life. And I wanted something that, you know, gave me unlimited upside.
And that was important to me and more freedom. And so that was what was interesting to me.
And I think until I at least knew that I could, even if I failed, you know, I just, I wanted to, to give it a shot. And I, you know, with, with, with two little kids and a family, like is a little bit, you get, there’s more at stake too.
So the, the pressure of making that decision was, was, was pretty tough.
Lee:
I really empathize that. I think everyone is different, aren’t they? Everyone is different in the world.
And I really do think that some people are totally wired to thrive in an office environment, you know, where they, they’ve got a fixed salary, they’re doing stuff they enjoy. And that’s great. But my story is very similar to you, to the extent where I was actually getting depressed.
Not only was I dreading going into work and it was a really well-paid IT manager position. So it wasn’t like it was the worst job in the world, but, but it was just something about going into this kind of, I was kind of tied to this thing around my neck. And it was just, I had no control other than I was going in and performing the same tasks.
And I found it very difficult. Yeah. And it essentially sent me, sent me down on the depression road as well. So I can definitely empathize and kind of that control of a, of a new business, being able to control your own destiny and do stuff that you want to do.
I think one of the things that held me back in my job was whenever I had an idea, and I know this is about you, but I just want to kind of connect with this.
Whenever I had an idea, you’d tell someone the idea, but you didn’t really have the power to follow through on it. And I think that was one of my frustrations as well.
Chris:
Right. Yeah. And I mean, yeah, we can, we can definitely talk about the corporate world and I identify with what you just said. And I think that there, there, there is this, this brand of, I guess, like the, in the entrepreneur community, it’s almost like a shaming of people if they have a job.
And that they’re not really experiencing life the way it was intended to be if they, if they don’t start their own business. And I, that’s not where I come from at all.
And I don’t, I don’t think that’s where you’re coming from either. Like I completely agree with you that like, there are kind of different makeups of different folks and having, so I guess the reason I’m bringing this up is what I don’t want to do is if somebody is listening and they, and they have a job, I don’t want to come across as judging them or saying that that’s a bad thing.
You know, I, it just wasn’t a fit for me.
Lee:
Don’t worry. You’re certainly not.
Now you also mentioned that you kind of, I guess they called it the side hustle.
Chris:
Yeah, that’s right.
Lee:
So you, you created a business on the side in consulting, but you did also say that you didn’t really want to go into consulting. So what sort of consulting was that?
Chris:
Well, I started out actually, I would do like, just set up different landing pages for, for people. I’m not, I’m not a web designer. I was telling you before, but when you know how to, you know, use things like lead pages and then tie it into automation systems like, you know, Infusionsoft or Aweber, being able to set up a, a lead page is a good way.
It’s sort of like your front end. It helps somebody build their list, but then what they’re really going to need is a whole backend funnel that needs to be built out.
So that, that’s why I would offer to different folks. And the, the, the breakthrough for me, oddly enough, was I, I connected with a startup that they were looking to launch a podcast. And I saw that as a really good opportunity. If I could run that podcast for them, then I can meet just a ton of entrepreneurs and, you know, people that I would never have a reason to connect with.
And I ended up running the show. It’s still there now, but I ran the first year. It’s called Starting From Nothing. And the company was the Foundation. And so I ran their show for the first year and it was awesome.
And that, that like skyrocketed my consulting business and just really put me in touch with, with a lot of cool people.
Lee:
I’ve done a talk just this morning on the benefits of podcasts to your business. Tried to encourage the entire room at our networking meeting about getting into podcasting, how easy it is to get into and how many people it puts you in touch.
I mean, we’re only talking, you and me right now because of a podcast.
Chris:
That’s right.
Lee:
And who knows where this will go. We will no doubt keep in touch.
And I’ve kept in touch with pretty much all of our guests as well in the past. So it’s certainly a great opportunity to build up a network. Absolutely love it.
Now, at what point did you get into WooCommerce? Because clearly you specialize in WooCommerce. There’s a woo in your domain name. That’s right. So tell us that story. Tell us the woo story.
Chris:
Yeah. So let me, let me woo you. Please don’t. I’m a married man.
Chris:
Yeah. Well, so the WooCommerce piece came about. I was working with a client and I was helping him set up a couple of automation funnels online. He had built his entire business through direct mail and print, which was just pretty awesome.
And I still do, I still keep in touch with him. And I learned a lot about, you know, when you have to pay postage for your marketing, like it’s a whole different ballgame.
And so he was using WooCommerce on his site and I had never worked with it before. And when I got in, I got to tell you, like, I really didn’t like it. I did not like working with WooCommerce. And I didn’t like the idea that, yeah, it was free, but it just didn’t work the way that I had used other tools.
Like I was coming from the Infusionsoft world, which a lot of people don’t get Infusionsoft. And I understand that.
So I was really just frustrated initially with it. And so, but as I, as I kind of dug into it, like I saw why someone would want to use the platform of WooCommerce with their shopping cart.
And I started to see the limitations of the platforms that I was using in terms of being able to, instead of selling just these one-time products, these digital downloads, courses, whatever, you know, you could actually think in terms of like a holistic nudging people along a funnel in WooCommerce of add this to your cart, add that to your cart.
And so once I got into it, I thought this is, this is a different way to think about the conversion experience.
But then I, whenever I build out a funnel for someone, I’m, I always think about, you know, front end, back end. And part of that, that checkout experience is what are we going to add as our upsells? Because there are some funnels that I’ve built where we don’t make money until the upsell.
So we’re either losing money through ad spend or breaking even on that initial product. And it doesn’t even become profitable until you get the upsells right.
And so it’s, that, that part is just super important. And I looked and looked and I, you could not do a one-click upsell on WooCommerce. And I was floored by that.
And so the short story is I went on this search and forums and I, I found a guy who was building the solution. I paid him to build it. It worked great. And then I thought, you know, I bet there are a lot of people like me in this WooCommerce space who would love to use an upsell or they don’t even know the potential that upsells have to their business.
And that got me excited. And so we kind of came together, formed this business and started finding beta customers.
So we would charge beta customers to help us build the product and make it better. And then we officially kind of launched November of 2016 and kind of growing steadily ever since.
Lee:
So when you say upsell, I mean, I get the basic premise of an upsell. Can you describe though what you mean?
So I’m, I’m on a WooCommerce website and I’ll be adding a t-shirt to my cart. Are you talking about that or are you talking more the process of I would land on a landing page, respond to a video with the order now, and I’d be taken to an extra option. And if I buy that, I get that super extra item there and then I’m taken through to another one. And then I eventually check out that way.
Or am I packing up all the wrong trees?
Chris:
No, no, that’s, that’s exactly right. That, that second part you were saying. So when I, when I’m talking about an upsell, it’s the, the process is this.
So you’ve got a customer who’s on your store and they’re, they’re buying, I think you said a t-shirt or something; you know, they’re buying a t-shirt and you know, maybe they’re, they’re adding a couple of t-shirts. Well, they, they get to the checkout page and they enter in, you know, the shipping and they put in their credit card and then they click buy.
And so they’ve decided to buy that, that t-shirt where we would come in is after they click buy, they’re going to, instead of seeing a thank you page, they’re going to see a page that we call the one, a one time offer.
And we talk about what to, to the folks on our list, we talk about, you know, how you present this one time offer to the customer so that it doesn’t feel, you know, scammy or salesy because what they’re expecting is a thank you page and order confirmation.
But basically then you were saying, you know, Hey, you know, before you go, we saw that obviously you’re, you’re buying this t-shirt or maybe you’re doing a category of products. You bought this t-shirt, you know, a lot of people who buy this are also interested in, you know, this cool necklace that goes with this t-shirt or this cool hat that goes with this t-shirt.
You know, so you’re trying to sell them, increase the average order amount of the shopping cart through a one click upsell.
And so then basically because they’ve already entered their credit card information, what we do is allow you to make that special offer and they, all they have to do if they want to buy is they click the, you know, yes order now, or they can also click no.
And it takes them to the thank you page and their credit card information is already there.
So they don’t have to re-enter it again.
So there’s zero friction to the process. And I mean, there’s very little downside if, if you do it right.
We also allow people to do more than one. So if you want to set it up so that if somebody takes that first upsell and then you want to try and make them another offer, another upsell, you can do that.
Or if they say no to that upsell, then you can do what’s called a downsell. Say, well, you know, I get that you weren’t interested in, in the hat, but maybe you’d be interested in, you know, this, this other cool product.
Lee:
The cheaper handkerchief that you can tie knots in the corner and place on your head.
Chris:
Yeah, yeah, exactly. I have to, I have to think about the t-shirt analogy. It’s kind of off the cuff here, but I think in terms like, you know, supplements and people who are selling vitamins, you definitely see that, that a lot where there, you can even sell like a continuity program, a subscription.
So, oh, this would be cool. Like if you, if you had a clothing store and you wanted to sell like a $29 a month service where they get a new shirt every month and they can cancel at any time.
Like that would be a way to not only increase the average order, but add continuity to your business.
Lee:
I can see this as well for, I’ve seen these happen at these sorts of extra pages when I’ve ordered something. It’s taken me then through a process of offering me two or three alternative options before I finally get to the thank you page.
And they can be quite effective because sometimes the deals are incredibly good. I’ve also seen them used in membership sites.
So for example, I can’t remember who it was, but I signed up for a video course. I think it was James Wedmore. Pretty sure it was his video course on YouTube a little while back.
And after I’d paid my fee, et cetera, he then took me through two or three extra pages just of extra offers. One included, I think one, what happened was I said, no, thanks. I wasn’t interested. And he was like, you know what? I really want you to have this.
So I’ve, I’ve chopped the price in half. I was like, oh man.
Yeah. I’m pretty sure that that got me in the end. Cause he also threw in like an hour call or something. Maybe it wasn’t James. I don’t know who it was. I’m going to say just for artistic purposes, we’ll pretend it was James Wedmore. It was somebody. And I’m not quite sure. But anyway, you know, the offer was then also you get a call with me as well. And I was like, oh, that’s good.
I guess the beauty of this is you already have buyer intent. Like you said, they’ve already put their credit card details. They’re already committed to buying the two t-shirts. So if you’re then going to offer them some pants to go with those t-shirts because you’ll probably get arrested otherwise, then yeah, they’re more likely to buy.
So this is because at first when I read your headline, I was thinking, oh, okay, so you’re going to somehow attract people to the website, more people to the website to buy more stuff. But you’re not doing that.
You’re actually enabling the existing purchases, the existing audience of that website to buy even more cool stuff. Like you said, increasing the overall spend per customer. So that’s where your extra income is coming. Is that right?
Chris:
Yeah, exactly right. Because it’s infinitely easier to sell to existing customers than it is to acquire a new customer. Because as you said, they’ve already when somebody decides to part with money and give it to you in exchange for something of value, they’ve already made up in their minds that they trust you on some level.
And then certainly depends on the price tag. But they’ve already decided to spend money with you. So that’s a huge hurdle to overcome with someone who you may not even — they may have just found you through a Google search, right?
So it depends on the level of relationship you have too. But offering them something else of value — and that’s important. Like assuming everybody is selling something that helps their customer.
I mean why wouldn’t you at that point say you’re also going to want this other cool thing? Like I don’t imagine that you were offended or angry with the upsell offer that you got, that you were just describing. Like it feels good. It actually makes you more excited to work with or to do business with the company.
And so, yeah, when I talk about making more money in 24 hours, it sounds like a big promise. But that’s when our customers start doing this. And we’ve got some great case studies too. But businesses at every level, when they add this, I mean you can really only make more money if you do have an existing customer base.
Lee:
I guess the crude analogy that just suddenly popped into my head was do you want fries with that when I order a bag? But I already intend to buy. I’m already doing it in a transaction. Fries for an extra 20p? Go on then. Although my waistline suffers as a result.
Chris:
You had me at do you. I tell you how many. If it’s McDonald’s, they had me right at the door. I was already going to buy the fries even before they asked.
Lee:
Yeah, exactly.
So this is — I mean it’s a new product as in it’s new to market October last year. It sounds like you’ve been working on it though for some time. You mentioned beta customers. So how did that work then? Were you doing a really low price so that you can do R&D with a group of people?
Chris:
Yeah, exactly. We just charged a low price for the first like 50 customers. And then it went up the next hundred, got another deal.
But yeah, we wanted to — first of all, just — I’m a big believer of — you don’t actually know that a product is going to sell until somebody buys it. And so I hate like building something without knowing that it’s going to be purchased.
So I had already bought it from this developer that I met. And then he had sold it to a couple other folks. And so we just came together. And so we kind of knew that people were already paying money for this.
And then we just went out and got active in like forums and Facebook groups. And real clear, when we first started out, it’s a beta product. There’s probably going to be some bugs.
But if you understand the concept of upsells and you immediately see like how it’s going to really help your business, then you can get in on a really good deal for the life of the product.
And so yeah, that’s how we landed our first few customers was just getting in the forums and Facebook groups and things like that.
Lee:
It’s a good way as well. Well, I’ve in last week’s show, I talked about how I spent like two years creating something that nobody bought. Whereas, well, I think it was actually two years. Sorry, two people bought it, but I had to refund one person. So in theory, one person bought.
Yeah. But I like this concept where you’re talking about you’ve actually got paying, even though they’re paying a low amount, you at least are getting a transaction. You’ve said, hey, here is an idea. And someone said, hey, I’ve got some money I am willing to give you for this idea.
So you’ve already validated that there is some sort of market. I mean, fast forwarding right to now, how are you guys marketing this plugin? Because it is a noisy world out there, isn’t it? There are a lot of WordPress plugins. There are WooCommerce plugins. How are you guys getting an audience? I’m guessing one of them is podcasts because you’re on this show. But how else are you marketing the product?
Chris:
So we, yeah, for sure, podcasts are something we’ve just started doing. And, you know, yeah, I’ll just be honest: like, I’ve had a hard time finding, in terms of, like, doing paid traffic on Facebook, that hasn’t really worked for us. Retargeting has worked great. Like, our retargeting is really doing well.
So what has worked best is going to people in the WordPress, WooCommerce community who are getting them to asking them if they’ll write a review for us. We’ll give them a copy of the plugin. And that has really helped us because, you know, once the review is up, it lives. And people find us through that review. And then our retargeting kicks in. And so that has worked well.
The other thing that helped, a couple months ago, we ran a virtual summit. And I had about a dozen different e-commerce entrepreneurs come on. And we put on a four-day summit. And then I had those folks promote to their audience. And I did buy some advertising on a couple different WordPress sites. But that really sent us a good chunk of leads and got some more people in the door.
But as we’re talking right now, I don’t really have the traffic side dialed in or figured out just yet. So we’re in this mode of just trying to find the right avenue. But, you know, we’re also still active in these Facebook communities and forums. So that’s never stopped. Like, we’re still posting in WooCommerce forums and WooCommerce Facebook groups. And just trying to add value there.
So we started writing. I started doing blog posts and training on, you know, that teaches more the marketing side of things. Thinking that people who are interested in becoming better marketers, interested in increasing conversion, they will eventually need the products that we sell.
So it’s going back to giving value, attracting the right kind of people. And then once they, you know, we know, like and trust each other, seeing if we’re a good fit for their business.
Lee:
That’s really cool. Guys, if you want to check out what we’re talking about, you can head on over to WooCurve.com. We’re also going to put a link directly in for you to go and check out some videos for one-click upsells for WooCommerce. That’s quite a mouthful. How many names did you go through until you decided on that one?
Which one? The one-click upsells?
One-click upsells for WooCommerce. That’s not his full title. It’s just one-click upsells.
It’s just one-click upsells. I’m messing around, man.
Chris:
Yeah, yeah, yeah. A strategy that we’re using for search terms.
Lee:
Yes. No, I get you. But we’ll get that link in the show notes. Now, I understand as well that you wanted to give our dear, dear listeners a little checklist of some sort. And we’ll put a link again in the show notes for that. Can you just let us know what that is, please?
Chris:
Absolutely. So I have, I just call it the upsell checklist. And it’s a downloadable, it’s a PDF. And it is the exact checklist that I use when I am creating a post-purchase upsell. It’s what I did with the clients when I was working with them. I still use it in my own business with whatever, you know, we’re selling here in the WooCommerce world.
But it’s, you know, I mentioned before that when you do your upsell the right way, you know, air quotes there, that it can be really effective. The flip side is that there are ways to do upsells that can actually do damage to your business. And you can lose that trust that you just earned in that purchase.
And there are those experiences where upsells actually can be kind of annoying. So I wanted to help people understand, like, how you position your upsell, some of the language you want to use. And like, for example, confirming their previous order is incredibly important. Instead of just going right into the thing you want to sell, you want to let them know that their order actually went through.
And so you can alleviate that fear. So yeah, I’ll shoot the link over and we’ll include it in the show notes. And people can check out this upsell checklist.
Lee:
That’s awesome. I can actually think of a couple of times there’s this really cheesy guy on the internet, a marketing guy. I’m not going to mention his name, but he had an online course with regards to it was a Facebook feed.
Essentially, you could feed Facebook live through his application. And it was something like 40 books. So I remember doing that. I went through, bought it for 40 odd books.
And I was then instantly taken to this page, which had a video, which was really hard to click off. I think he’d done an exit intent as well, which bugged the hell out of me. And he was trying to sell me something. I’d already spent $40. He was trying to sell me something now for $240.
So I was then I was clicking on the really hidden no thanks thing because I wasn’t even sure if my original order had been confirmed. And then he took me through to another video. And this was like, I think it was another $200 completely non-related. It just didn’t feel right. And then I think it was three videos I was made to watch until I could finally get to the end to even find out whether my product, you know, had even been purchased because I wasn’t really 100% sure.
By the end of it, I was so annoyed that when I then started to use the product, I was using it from a feeling of just sheer general annoyance. Very British word. And I ended up having to get my money back because I just couldn’t even cope with the product anymore. And the guy’s video and the guy’s face everywhere. I was just like, all I wanted to do was spend 40 bucks and connect my Facebook live feed to this app. And you just sold at me for too long. It ruined any trust I had for that guy.
And now whenever I see him, I just should have. So, yeah, you can totally do it wrong. And I guess some people do give it a bad name as well. So, guys, check the show notes. This is going to be the Bible you will use for your upsells. So, no pressure there, Chris. That’s awesome. Brilliant.
So, remember, check out Chris on Woocurve.com. Chris, how can people connect with you on the social of the medias?
Chris:
Yeah, so you can find me on Facebook. I mean, we have a Woocurve page as well. But if you, I’ll send you a link to my Facebook profile as well.
Brilliant. And we’d love to connect with you there. And then you can also email me, chris, at Woocurve.com. Love to hear from you and see if we can help you out or point you in a direction, even if it’s not with us.
Lee:
Cool, man. That’s awesome. Mate, you’ve been a legend. I do love the idea of this one-click upsell. I’ve actually got a couple of clients in mind who I’ll probably reach out and have a conversation with them on that. Because you are right. I’ve not seen anything in woocurve that does it. I’ve seen the ones that someone’s, there’s the, you might also be interested in this, but it’s kind of at the bottom of the woocurve page. But I’ve never seen something where I’ve actually committed to buy something. So that’s it. For me, it’s quite unique to see that in WooCommerce. So kudos, guys. And I really do wish you all the very best of luck with the product over the next year.
Maybe you want to come back in a year or two and let us know how it’s all going when you’ve got millions out there and you’re traveling the world as a public speaker telling people how awesome it went.
Chris:
That would be awesome, man. I’d love to come back. I’d love to come back and check in and connect with you. I really enjoyed the conversation.
Lee:
Cool, man. Well, I’ll let you get back to your country music. Thank you so much for your time. You’re a legend, mate. Take care.
Chris:
Thanks, Lee. Bye.
Lee:
And that wraps up episode number 92 of the WP Innovator podcast. We are eight away from 100, which also means I can do math, which is quite impressive. On next week’s show, we’re going to have Jackie DeLea. You may know her from Rethink FM or you may recognize her from WP Tonic podcast, of which I frequent the panel sometimes. Frequent. It is such a lovely word. Frequent.
Also, speaking of frequent, why don’t you go ahead and frequent the WP Innovator podcast Facebook group. I was quite wordy that. Yeah, but it was a good place to hang out. It’s on WP Innovator dot com forward slash group. There are over 1,000. That’s amazing. 1,000 people in there. And that’s WordPress specialists, designers, cool people. Larissa’s in there. She’s a cool person. We share cat pictures now and again. We share funny GIFs, which are absolutely hilarious.
But also, on a more serious side, we talk about agency life. We are there to support each other. We’re a community of peers. We network as businesses. We also support each other with advice, ask questions, etc. It’s just a great place to hang out. Hang out. Hang out. Hang out. Oh, my gosh. This is like the second or third recording of this outro, but I’m definitely going to keep this one because we’re having fun. All right, guys, you’re all awesome. And we will see you in episode 93 because I’m still good at maths and worked out what the next episode was. All right. Bye bye now. Bye bye.